The City of St. John has received a grant from the Federal Emergency Management Agency (FEMA) which allowed us to contract with Onsolve to license its CodeRED high-speed notification System in St. John. The CodeRED system provides St. John officials the ability to quickly deliver urgent, as well as informational, messages to the residents and businesses of St. John.
Such systems are only as good as the telephone number database supporting them. If your phone number is not in the database, you will not be called. One of the reasons the CodeRED system was selected is that it gives individuals and businesses the ability to add their own phone numbers directly into the system’s database, this is an extremely important feature.
No one should automatically assume his or her phone number is included. All individuals and businesses should log onto CodeRED Community Notification Enrollment page. Those without Internet access may call the St. John Police Department (314-427-8700, #5), Monday through Friday, (8am-5pm) to supply their information over the phone. Required information includes first and last name, street address (physical address, no P.O. boxes), city, state, zip code, and primary phone number you want to receive CodeRed alerts on, additional phone numbers can be entered as well.
All businesses should register, as well as all individuals who have unlisted phone numbers, who have changed their phone number or address within the past year, and those who use a cellular phone or VoIP phone as their primary number.
CodeRED allows geographically based delivery, which means street addresses are required to ensure emergency notification calls are received by the proper individuals in a given situation. The system works for cell phones too, but we need to have an associated street address to provide relevant messages.
 A mobile app is also available. This will allow you to pick up any CodeRed alerts that are issued in St. John, as well as any other place you may be driving through.
CodeRED gives those who want to be included an easy and secure method for inputting information. Questions should be directed to the St. John Police Department at 314-427-8700, #5.
About Onsolve . . . . .Onsolve provides affordable high-speed notification solutions capable of reaching millions of citizens in minutes. Onsolve’s sophisticated network supports a web-based product suite featuring CodeRED® which enables local government officials to communicate time-sensitive, personalized messages via voice, email and text.
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